1780 Privacy Policy — User Data Protection
This document explains how 1780 collects, uses, stores and protects your personal information. We are committed to safeguarding the privacy of every user on our platform in Malaysia.
Effective date: 1 January 2026 | Version: 1.0
1. Information We Collect
When you register or use the 1780 platform, we collect several categories of information to ensure our services run smoothly and securely. The categories we collect are as follows:
- Account information: Full name, phone number, email address, date of birth, and encrypted password upon registration.
- Identity verification information: A copy of your identification document (MyKad or passport) when required for verification and compliance purposes.
- Payment information: Details relating to deposits and withdrawals in Malaysian Ringgit (RM), including payment methods used such as DuitNow and FPX. Full card numbers are not stored on our servers.
- Device and browser information: Device type, operating system, IP address, browser type and device identifier, used for security and suspicious activity detection.
- Usage data: Records of in-platform activity, login times, games played, transaction amounts and betting history, used for customer support and service improvement.
- Cookies and tracking: Data collected automatically through cookies and similar tracking technologies as you browse the platform.
Our Privacy Commitment
- End-to-end data encryption
- No sale of data to third parties
- Secure data storage
- Users can request data deletion
2. How We Use Your Information
The information we collect is used responsibly and only for legitimate purposes. 1780 uses your data for the following:
- Creating and managing user accounts and verifying identity during registration.
- Processing deposits and withdrawals in Malaysian Ringgit (RM) securely.
- Providing effective and timely customer support.
- Detecting and preventing fraud, unauthorised access and activities that violate platform policies.
- Meeting legal requirements and applicable regulatory compliance obligations in Malaysia.
Use for Service Improvement
Anonymised (aggregated) usage data may be used by 1780 to analyse usage patterns, improve the platform interface, optimise technical performance, and develop better new features for Malaysian users. This data contains no personal information that could identify you as an individual.
We do not use your information for third-party advertising without your explicit consent.
3. Cookies & Tracking Technologies
The 1780 platform uses cookies and similar tracking technologies to enhance the user experience, secure login sessions, and understand how users interact with our platform. We use three types of cookies:
- Essential cookies: Required for core platform functions such as login, session management and account security. These cookies cannot be disabled.
- Performance cookies: Collects information on how pages are used — such as the most frequently visited pages and load times — to help us improve the platform.
- Preference cookies: Remembering user preferences such as language and display settings for a more personalised experience.
You can manage your cookie settings through your browser. However, disabling essential cookies may affect certain functions within the 1780 platform.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
Your personal data is stored on secure servers protected by industry-standard encryption. 1780 applies rigorous technical and organisational security measures to prevent unauthorised access, loss, destruction or accidental disclosure of data.
Active account data is retained for the duration your account remains active and for any additional period required by legal or compliance obligations. Once an account is permanently closed, data no longer needed for legal purposes will be deleted in accordance with our standard procedures.
Third-Party Sharing
1780 does not sell, rent or disclose your personal information to third parties for commercial purposes. However, in certain circumstances, we may need to share information with:
- Payment service providers: For processing RM transactions securely.
- Legal authorities: When required by Malaysian law or a valid court order.
- Technical service providers: Bound by strict confidentiality agreements and permitted to process data only in accordance with our instructions.
Any data sharing is carried out under strict controls and only to the extent necessary.
5. User Rights & How to Contact Us
As a 1780 user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If you believe the information we hold about you is inaccurate or outdated, you have the right to request an immediate correction.
- Right to Erasure: Under certain circumstances, you may request that we delete your personal data, subject to legal requirements that may prevent immediate deletion.
- Right to Object: You may object to the processing of your data for specific purposes, including marketing communications.
- Right to Restriction: You may request that we restrict the processing of your data in certain situations during a dispute or investigation.
To exercise any of the above rights, or if you have any questions regarding this Privacy Policy, please contact our team by email: [email protected]. We will endeavour to respond within 30 business days.
Any changes to this Privacy Policy will be published on this page with an updated effective date. Continued use of the 1780 platform after such changes constitutes acceptance of the revised policy. If you have further questions about our services, you may visit the Our FAQ.
Contact Our Privacy Team
Have questions about your data or want to exercise your privacy rights? We're here to help.
Privacy Email:
General Support: